Store Support
Need store help?
Use this page for missing packages, payment problems, wrong usernames, or questions about our refund policy. Keep your Tebex order ID nearby.
Use this page for missing packages, payment problems, wrong usernames, or questions about our refund policy. Keep your Tebex order ID nearby.
Having trouble? Check out the explanations below, they might be helpful.
Allow a few minutes for delivery. If your Tip Jar purchase or Tipper Discord rank is still missing, include your Tebex order ID in the form below.
Check your email and spam folder for a Tebex receipt. No receipt usually means the payment is still processing or did not finish.
All purchases are final, and we do not provide refunds. Refund-related concerns may still be reviewed by staff, but the final decision made after staff review is final.
Send us the username you entered and the correct one. We will check whether the purchase can be moved.
Still having trouble? Click the Discord icon for more assistance.#
Add the details you have. Your order ID helps us match the purchase.